Customer Discovery
We embed for 90 days to validate your early sales motion and drive pilots
We compress a year of searching & learning to 90-days.
Our flagship service has been delivered to 400+ startups. It takes founding teams 12 to 18 months to validate or invalidate problem-solution fit for their value proposition.
We accelerate that to 90 days.
No one has successfully done this work more than we have.
What Problems Customer Discovery Solves
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No in-house expertise to rapidly test a U.S. B2B go-to-market.
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Limited founder time to lead GTM, slowing the pace of progress.
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Struggling to reach and convert early prospects. Urgency stalls and deals die on the vine.
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Unsure whether to hire sales talent without a proven, repeatable motion.
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Limited runway to show traction. The market results are needed now.
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Unsure of who your buyer is. Which title owns the pain and the budget.
What we execute
The 90-day market validation sprint
Seven phases, from pre-launch preparation two weeks before Day 0 to your go-to-market findings and plan, delivered on Day 90. Every action item below is delivered inside the engagement.
- Day -14
Pre-Launch Initiation
- Domain Health & Email Warming
- Email & Outbound Configuration
- Partnership Kickoff Preparation
- Day 0
GTM Strategy Development
- ICP Design & Approval
- "Unmet Need" Assumption Design
- Build the Discovery Interview Kit
- Day 14
Outbound Demand Strategy Initiation
- Build Prospect & Meeting Database
- Outbound Cadence & Messaging Strategy
- Launch Campaigns via Outreach Platform
- Day 21
Refine Outbound Processes
- A/B Test Messaging
- Optimize Against Early Performance Data
- Outbound Response Analysis
- Ongoing
Discovery Field Work
- Lead All Customer Discovery Meetings
- Execute Assumption & Question Strategy
- Advance Meetings to SQL / Product Demo
- Ongoing
Ongoing GTM Analysis
- Qualitative Analysis Per Meeting
- Verify Against All Assumptions
- Thematic Cohort Analysis
- Day 90
Customer Discovery Capstone
- Comprehensive GTM Findings & Plan
- Evidence Review Across All Hypotheses
- Your GTM Plan Moving Forward
Where it fits
Customer Discovery is our flagship full-cycle engagement and is open to all B2B startups. Graduates move into Market Development, where a JJELLYFISH team executes the motion you validated.
No one has successfully done this work more than we have.
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Thank you!
A senior member of the team will reach out within one business day.